Privacy Policy

1. Introduction

This Privacy Policy explains how Waxhaw Locksmith (“we,” “us,” or “our”) collects, uses, and safeguards information when you visit our website or contact us for locksmith services in Waxhaw, NC and the surrounding areas.

2. Information We Collect

We may collect information you provide directly, such as your name, phone number, email address, service location, vehicle or property details, and the contents of your message. We also collect basic technical information automatically, including your IP address, browser type, pages visited, and referring website, through tools like Google Analytics.

3. How We Use Your Information

• Respond to your inquiries and schedule service appointments.
• Communicate with you about your request or project.
• Improve our website, services, and customer experience.
• Maintain records of service requests for follow-up and quality assurance.

4. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the site. You can control or disable cookies through your browser settings. Analytics data is used only in aggregate form and is not used to identify you personally.

5. Information Sharing

We do not sell or rent your personal information. We may share information with trusted employees or service providers who need it to perform work on our behalf, and only when necessary to provide the services you requested. We may also disclose information if required by law.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies before providing any personal information.

8. Your Choices

You may contact us at any time to update, correct, or request deletion of your personal information. You may also opt out of receiving marketing communications by following the unsubscribe instructions or contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Phone: 704-817-4631
• Email: office@waxhawlocksmith.com
• Service Area: Waxhaw, NC 28173